Terms & Conditions
Terms & Conditions
Last updated: 23 December 2025
Welcome to Vaishnavi Cookies. These Terms & Conditions (“Terms”) govern your access to and use of our website www.vaishnavicookies.com and the purchase of products from us.
By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the website.
1. Business Information
Vaishnavi Cookies
Website: www.vaishnavicookies.com
Email: support@vaishnavicookies.com
Phone: +91-9530295372
2. Eligibility to Use Website
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You must be at least 18 years of age or using the website under parental/guardian supervision.
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By using this website, you confirm that you are legally capable of entering into a binding contract under Indian law.
3. Products & Pricing
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All products listed on the website are subject to availability.
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Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
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We reserve the right to change product prices, descriptions, or availability at any time without prior notice.
4. Orders & Acceptance
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Placing an order on the website constitutes an offer to purchase.
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An order is considered confirmed only after successful payment.
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We reserve the right to refuse or cancel any order due to pricing errors, product unavailability, or suspected fraudulent activity.
5. No Cancellation Policy
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Orders once placed cannot be cancelled, under any circumstances.
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Customers are responsible for reviewing order details carefully before placing an order.
6. Refund Policy
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Refunds are allowed only in the following cases:
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Defective products, or
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Incorrect products delivered
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Refund requests must be reported within 24 hours of delivery along with supporting photos/videos.
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No refunds will be provided for:
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Taste or personal preference
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Delayed delivery
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Courier-related damage
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Incorrect address or contact details provided by the customer
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Refunds, if approved, will be processed to the original payment method within 7–10 business days.
7. No Return Policy
Due to food safety and hygiene reasons, returns are not accepted for any products sold on this website.
8. Shipping & Delivery
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Delivery timelines provided are estimates and may vary due to external factors.
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Vaishnavi Cookies is not responsible for delays caused by courier partners, weather conditions, or force majeure events.
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Failed deliveries due to customer unavailability or incorrect details will not be eligible for refund.
9. User Responsibilities
By using this website, you agree:
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To provide accurate and complete information while placing orders
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Not to misuse the website or attempt unauthorized access
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Not to engage in fraudulent, abusive, or unlawful activities
10. Intellectual Property
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All content on this website, including logos, images, text, graphics, and designs, is the property of Vaishnavi Cookies.
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Unauthorized copying, reproduction, or use of any content is strictly prohibited.
11. Third-Party Services
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Our website may use third-party services such as payment gateways, analytics tools, or delivery partners.
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We are not responsible for the policies, actions, or content of these third-party services.
12. Limitation of Liability
Vaishnavi Cookies shall not be liable for:
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Any indirect, incidental, or consequential damages
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Losses arising from misuse of the website
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Delays or failures beyond our reasonable control
Our total liability, if any, shall not exceed the amount paid by the customer for the specific order.
13. Indemnification
You agree to indemnify and hold harmless Vaishnavi Cookies from any claims, losses, damages, or expenses arising from your violation of these Terms or misuse of the website.
14. Governing Law & Jurisdiction
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These Terms shall be governed by and interpreted in accordance with the laws of India.
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Any disputes shall be subject to the exclusive jurisdiction of the courts of India.
15. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the website constitutes acceptance of the revised Terms.
16. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact:
Vaishnavi Cookies
🌐 Website: www.vaishnavicookies.com
📧 Email: support@vaishnavicookies.com
📞 Phone: +91-9530295372